Q: What does the website migration service include? Will my site be secure?
A: The website migration service provided by Web hosting Papa is totally free and involves moving all your web files, databases and emails from your present hosting provider to your brand–new web hosting account with us. We will also edit all the settings necessary for your websites to be completely operational on our avant–garde cloud hosting platform.Our techs are fully capable of transferring just about any website. With years of practical experience in the industry, they are experts in the specificities of our hosting platform, our Control Panel and all other famous Control Panels. For them, moving a custom–made web application with a lot of custom libraries is as easy as transferring a simple WordPress weblog.
Q: Website migration sounds like lots of work. Just how long will it take?
A: While we can’t give you a precise time window, since there are lots of variables, including the physical size of the web files and databases, the physical location of the current host’s server, the complexity of your site and the current workload of our Website Migration Department, etc., we will try our best to migrate your site within 48 hours, and in certain cases – within 24 hours (when the website content is not very large).
Q: My privacy is important to me. What details do you need?
A: Yup. We’ll need to have the name of the website that you wish us to move. We’ll also need a means to log in to your old web hosting account so that we can get the content pertaining to your site.
Q: My old web hosting account has sensitive data inside. How can I trust you?
Q: Will my web site be unavailable during the migration?
A: While we move your site, it will be available both in your web hosting account with us and in your account with your old web hosting provider. When the migration is finished, we’ll make certain that everything is functioning correctly and that the integrity of your data is not jeopardized prior to informing you that the transfer is finished. After that, we’ll tell you how to transfer the domain name to your web hosting account with us and how to update your DNS settings.
Q: Will my old hosting provider need to provide any info/help?
A: Nope. We’ll never get in touch with your web hosting provider about anything. They will not be aware of the website migration either.
Q: Which hosting platforms do you support?
A: We support all Linux–based hosting platforms. In essence, if we can get access to your Control Panel, we will be able to migrate your site.The only platforms that we don’t support are closed–source website management platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.