Service Uptime Guarantee
What is contained in the service uptime guarantee and why is it so important when you pick your hosting service provider?
The service uptime for any shared website hosting account is of crucial importance. If you use a web server which has regular issues and your site is not online for long periods of time, it is more likely that site visitors will not return. In case you have an online store, for example, this would mean lost potential customers and much less profit. Your sites can even get penalized by search engines with lower rankings regardless of how good their content is. To avoid such a scenario, it is best to always make certain that the hosting service you get is stable. That way, the success of your website will depend entirely on its content and your advertising campaigns and will not be affected by hosting-related variables that you've got no control over.
Service Uptime Guarantee in Shared Website Hosting
When you obtain a shared website hosting plan from us, we ensure that your sites will be up and running no less than 99.9% of the time. We've basically got rid of the hosting server downtime by using an advanced cloud hosting platform in which individual groups of servers handle each individual part of the overall service - files, databases, e-mail messages, and so forth. In that way, if there is an issue with a server, the other web servers inside the cluster will simply take over and your sites will not be affected the slightest bit. To avoid any infrastructure problems, we additionally have diesel backup generators and a few independent Internet providers. Qualified admins keep track of the servers 24/7 to correct any software problems that may appear while software and hardware firewalls shall prevent DDoS attacks against the servers.
- Service Uptime Guarantee in Semi-dedicated HostingIf you buy a semi-dedicated server plan through us, you are going to enjoy a guaranteed 99.9% uptime. Your account will be created on a modern cloud website hosting platform with a load-balancing system that virtually eradicates any kind of downtime. The files, e-mails, statistics and databases are all addressed by their own sets of servers, so even when there is an issue one machine, your sites will not be affected in any way. This enables us to offer you a far more stable web hosting service compared to companies which run everything on a single machine where a problem with a single service can take the entire web server down. In order to avoid infrastructure issues, our data centers work with multiple Internet providers and powerful diesel generators, so whatever happens, the web servers will keep working without any interruptions and your sites will remain up and running. Any software troubles are going to be dealt with straight away by our expert group of administrators which check all servers 24/7.
- Service Uptime Guarantee in VPSOur Virtual Private Server plans feature a 99.9% uptime warranty. The stability and availability of the service is ensured by redundant Internet providers and diesel-powered backup generators. We also use new hardware for the physical servers in which the VPS accounts are created to steer clear of any chance of hardware dysfunction and each part has been tested thoroughly. The integrity of your info is ensured through enterprise-level hard disk drives working in RAID and the uptime guarantee time includes all maintenance procedures, so your Internet sites are going to be functioning virtually without any disruptions. Our competent administrators will resolve promptly any software issue that may show up, so even if there is an issue with a different virtual private server account on the physical hosting server, your VPS shall not be affected. The server uptime is listed on our site and not concealed in our Terms of Service since we can keep our promise and provide you with an exceedingly dependable hosting service.
- Service Uptime Guarantee in Dedicated HostingIf you buy a dedicated server plan through us, you’ll be able to take full advantage of our service and network uptime guarantee. We will make certain that your web hosting server is online a minimum of 99.9% of the time no matter what. We employ new, diligently tested hardware components to assemble every single web server and we make sure that all of the pre-installed software is working properly before the website hosting server is handed over to the customer. We've also taken measures to prevent any possible infrastructural troubles - the continuous power supply is guaranteed by powerful diesel generators, while 24/7 access to the dedicated servers is ensured through the use of numerous independent Internet providers. Our professionals are available at all times, including weekends and holidays, so even if any unanticipated difficulty appears, they can deal with it in a timely manner to prevent any downtime of your hosting server and the sites or offline apps accommodated on it.
- Service Uptime Guarantee in Semi-dedicated Hosting