Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • The Help Center included in Web hosting Papa’s Web Hosting Control Panel features a collection of help articles and frequently asked questions. Aimed at solving any common issue that you could possibly come across, they are written by our support team of professional technicians.

  • Top quality support service

  • Instructional Video Clips

  • If you would like to watch how an action is done or how a problem is resolved, rather than just reading about it, check out our selection of instructional video tutorials. They cover various issues and will help you swiftly understand how to work with the Web Hosting Control Panel.

  • Intuitive help center

  • A 60–Minute Response Guarantee

  • We back up all semi–dedicated servers with a 24–7–365 help desk service and a sixty–minute response time guarantee. Our qualified technicians will be at your disposal day and night to respond to your inquiries and to sort out any problem that you may come across. Simply submit a tech support request from the Help Center section and we’ll respond instantaneously.