Customer Support Channels
A 1–hour Response Guarantee
We offer a 1–hour answer warranty with all our Linux shared website hosting packages, which means that every single help inquiry you submit will undoubtedly be responded to within an hour max. Our support staff members are educated to efficiently sort out any situation and to give you quick guidance on any trouble that you possibly have.
A Top–quality Support Service
It is easy to contact us 24x7x365 with any problem you may have related to our products and services. Now we have employees working constantly to offer you help whenever needed. You’ll be able to the ticket system or drop a message at any time, or you can pick up the phone or use the live chat through working hours.
An Intuitive Help Section
Our Control Panel gives an extensive knowledge base that’s integrated into all areas. In each part, you will find a Help control key which will load for you a group of step–by–step guides on how to work with a particular feature or complete a certain action. Additionally, we have generated guide films so its possible to get a better idea of the Control Panel’s interface.