1 hour ticket response
We are focused on providing a rapid and adequate response to each ticket submitted by a client. Our trained customer service staff representatives will review your inquiry and will offer you the most effective option. We offer a 1–hour response time guarantee for all technical support tickets. In reality, the average ticket response time has proven to be twenty minutes.
An Outstanding Customer Care Service
Each member of our client service team has many years of experience in the Linux shared website hosting market and almost all of them have been with us for at least five years. They all are eager to reply to all your queries in the most professional way possible.
A User–Friendly Help Center
To help you get a quick suggestion on how you can use a given service, we have implemented a very intuitive Help section in your Web Hosting Control Panel. You can browse through a huge collection of web hosting account administration articles and website management articles, have a glimpse at the F.A.Q. archive or check out our instructional video tutorials.